Frequently Asked Questions

We have built our business on great customer service. We are always available to offer advice and guidance on the fountain candles. Do get in touch if your question is not covered below or email us by clicking here with anything you need to know.

 

• Can I have a Sample?
• Do you have a shop?
• So what is a Fountain Candle?
• How long do the Fountains Candles last?
• How safe are our Fountain Candles?
• Do you have coloured Fountain Candles?
• Can they be used on Cakes?
• How much do the Fountain Candles cost?
• What does delivery cost?
• Is this product safe?
  
  

Can I have a Sample?

Yes no problem, please click here and complete our sample request form and we will send one out as soon as possible for you to test.
Top >

Do you have a shop?

Yes you can pop along to see us at 102 East Barnet Road London EN4 8RE, please call before hand on +44 (0)20 8441 9427 to make an appointment.
Top >

So what is a Fountain Candle?

It is a safe form of an indoor sparkling fountain that gives an amazing display when lit safely (Click here to see our User & Safety Guide).
Top >

How long do the Fountains Candles last?

Our Fountain Candles last for approximately 45-60 seconds, this gives you enough time to:

• Serve a bottle of champagne with the candle attached
  (Click here to see our User & Safety Guide).
• Take a birthday cake or dessert to a table.

Top >

 

How safe are our Fountain Candles?

All our fountain candles conform to British Standards & European Regulations –  EN14035-15. They can be used indoors, as confirmed by Trading Standards and the Health & Safety Executive.
Top >

 

Do you have coloured Fountain Candles?

They will be coming in soon, click here to view the Blue Flame version and click here to register your intrest.
Top >

Can they be used on Cakes?

All our products have passed the British Standards & European Regulations –  EN14035-15, they are suitable to be used on cakes.
Top >

 

How much do the Fountain Candles cost?

Please click here to register for a trade account, once we approve your account you will be able to log in and view pricing. We do provide discounts to clients that repeat buy, please contact us today with details of how many fountain candles you order for a quotation.
Top >

What does delivery cost??

Standard delivery charge is £6.66 Enc. VAT for next day delivery. Orders over £720 + VAT receive free delivery.
Top >

Is this product safe?

Our product conforms to British Standards & European Regulations –  EN14035-15. Our fountain candles can be used indoors, as confirmed by Trading Standards and the Health & Safety Executive.
Top >